Reading a Workplace Report
Read a B2 staff survey report with findings and recommendations. A real-world reading text with key words and questions.
Read this short workplace report. Then answer the questions.
Report: Staff Satisfaction Survey Results
Introduction
This report presents the findings of the annual staff satisfaction survey, completed by 320 employees (an 85% response rate). Its purpose is to identify areas of strength and areas requiring improvement.
Findings
Overall satisfaction remains high, with 78% of staff reporting that they are happy in their roles – a slight increase on last year. Employees were particularly positive about teamwork and the support they receive from immediate managers. However, two areas of concern emerged. First, only 45% felt that opportunities for career development were adequate. Second, many respondents commented that communication from senior management could be clearer, especially regarding major decisions.
Recommendations
In light of these findings, we recommend that the company introduce a clearer system of training and promotion so that employees can see a path for advancement. We further recommend that senior managers hold regular meetings to explain important decisions and answer questions directly. Implementing these measures should help to maintain the company’s generally positive working environment while addressing the specific concerns raised.
- findings – the information or results discovered by research
- response rate – the proportion of people who reply to a survey
- adequate – enough or satisfactory for a purpose
- respondent – a person who answers a survey or questionnaire
- recommend – to suggest that something should be done
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